
Whether you’re looking to keep your home comfortable during the summer or ensure your workplace stays cool and productive, our expert team has the experience to help. We specialise in the installation, servicing, and maintenance of modern, energy-efficient air conditioning systems. Designed for performance and reliability, our systems are built to last while keeping running costs low. From small domestic units to large commercial projects, we work with you to recommend the right solution for your preferences. Our team is dedicated to delivering excellent service, ensuring every installation is completed to the highest standard.
Preferred Cooling provides expert air conditioning installation, servicing and maintenance services for homeowners and businesses throughout Epsom and Ewell. Covering the KT17, KT18 and KT19 postcodes, we help customers create comfortable indoor environments with reliable, energy-efficient climate control solutions tailored to their specific requirements.
We work across a wide range of property types, from residential homes and apartments to offices, retail premises, healthcare facilities and hospitality venues. Whether you are looking to install air conditioning in a single room, improve temperature control throughout a commercial property or arrange ongoing maintenance for an existing system, our experienced team can help.
All installations, repairs and servicing work are carried out by fully FGAS-certified engineers, ensuring every project is completed safely and in accordance with current industry regulations. We offer free surveys and quotations, allowing us to recommend the most suitable solution for your property and budget. To arrange a survey or discuss your requirements, call 01293 220136 today.
More homeowners throughout Epsom and Ewell are choosing air conditioning as a practical way to improve comfort throughout the year. Modern systems provide effective cooling during warmer weather while also delivering efficient heating during colder months, making them a versatile addition to any home.
Our domestic air conditioning solutions include:
Wall-Mounted Split Systems – Ideal for individual rooms such as bedrooms, living rooms, home offices and conservatories. These systems are quiet, efficient and unobtrusive.
Multi-Split Systems – A popular option for larger homes, allowing multiple indoor units to be connected to a single outdoor unit while providing independent temperature control in different rooms.
Ducted Air Conditioning Systems – A discreet solution where equipment is concealed within ceiling spaces, making it ideal for homeowners seeking a minimal visual impact.
All systems are carefully selected to suit the property and lifestyle of the customer. We work with trusted manufacturers including Daikin, Mitsubishi Electric, LG and Samsung to provide dependable, long-lasting solutions.
EXCELLENT Based on 6 reviews Posted on Google Jackie DohertyTrustindex verifies that the original source of the review is Google. Highly recommended. From first meeting to installation was just 10 days! Very friendly, courteous staff, considerate of our needs.Posted on Google Alex A (Alex)Trustindex verifies that the original source of the review is Google. I recently had a Mitsubishi Heavy Industries air conditioning system installed in my garden room by Preferred Cooling, and I couldn't be happier with the result. From the initial enquiry through to installation, Russ and the team were professional, knowledgeable, and easy to deal with. They helped me choose a 2kW Mitsubishi Heavy Industries system that was perfectly sized for my garden room. The unit is compact, modern-looking, and remarkably quiet in operation. Even running at higher output, it's barely noticeable, and in silent mode it's virtually whisper-quiet. The installation itself was completed to a very high standard. All of the pipework, cabling, and trunking have been routed neatly and discreetly, giving the finished job a professional appearance both inside and outside the building. As the outdoor unit needed to be free-standing rather than wall-mounted, the team took care to position everything neatly and securely. An unusual issue arose during the installation when the external isolator switch, which had been fitted separately by my electrician, turned out to have failed. Rather than treating it as a problem, the team quickly diagnosed the fault, explained what had happened, and fitted a replacement so the installation could be completed without delay. Their experience and practical approach were very reassuring. The performance of the system has exceeded my expectations. It cools the room very quickly and maintains a comfortable temperature with very little noise. One of the reasons I chose this model was its excellent energy efficiency rating, air filtration features, and the ability to provide heating as well as cooling, meaning the garden room can now be used comfortably throughout the year regardless of the weather. The team were punctual, courteous, and left everything clean and tidy when they finished. It's clear they take pride in their work and pay attention to the details. The quality of the installation and overall experience has been so positive that I'm already looking at having air conditioning installed in our house, and Preferred Cooling will be my first call. I would be more than happy to have Russ and the team back to carry out the work. I would have no hesitation in recommending Preferred Cooling to anyone considering air conditioning for a garden room, home office, or any other space.Posted on Google Anthony WiseTrustindex verifies that the original source of the review is Google. Russ and the team delivered a perfect AC installation for our bedroom. From start to finish the process of delivering what we needed was clearly explained, accurately priced and completed on time.Posted on Google Joshua SilveiraTrustindex verifies that the original source of the review is Google. I have a fantastic experience with Preferred Cooling. From start to finish, their team was professional, friendly and incredibly helpful. They went above and beyond to make sure everything was done right, and I truly appreciated their attention to detail. Communication was clear and timely, and like they genuinely cared about providing the best service possible. Highly recommend them to anyone looking for reliable and high -quality service!Posted on Google nick edgeTrustindex verifies that the original source of the review is Google. It was a pleasure to deal with russ and his team, all the work was to a great standard, the team were very poilte, on time, and took care of my premises as if it was there own. Totally recommend them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Epsom and Ewell are home to a broad mix of businesses, ranging from professional offices and healthcare providers to retail premises, restaurants and leisure facilities. We provide commercial air conditioning solutions designed to improve comfort, productivity and energy efficiency across a wide range of environments.
Our commercial services include:
Offices and Professional Premises – Systems that provide consistent climate control while allowing different areas of a building to be managed independently.
Retail and Hospitality Venues – Cooling solutions for shops, cafés, restaurants and customer-facing businesses where maintaining a comfortable environment is essential.
Healthcare, Education and Commercial Buildings – Reliable systems designed to support day-to-day operations while maintaining comfortable indoor conditions.
From the initial survey and system design through to installation, commissioning and ongoing maintenance, we manage every stage of the project to ensure a smooth and professional service.
Find out more about our commercial air conditioning services
Alongside air conditioning services, Preferred Cooling also provides commercial refrigeration solutions for businesses throughout Epsom and Ewell. We support restaurants, cafés, catering companies, food retailers and commercial kitchens with installation, maintenance and repair services.
Our refrigeration services include cold room installation, refrigeration maintenance, display cabinet servicing, equipment repairs and preventative maintenance programmes. All work is carried out by qualified FGAS-certified engineers with experience across a wide range of refrigeration systems.
Regular servicing is essential for keeping air conditioning systems operating efficiently and reliably. Whether installed in a home or commercial property, routine maintenance helps maximise performance, improve energy efficiency and reduce the likelihood of unexpected breakdowns.
• Our Epsom service visits typically include:
• Comprehensive system inspection and testing
• Cleaning of filters, coils and internal components
• Refrigerant pressure and performance checks
• Inspection of electrical connections and controls
• Condensate drain cleaning and testing
• Detailed service recommendations
We also provide planned maintenance contracts for commercial customers, helping ensure critical systems remain operational throughout the year.
Preferred Cooling provides air conditioning and refrigeration services throughout Epsom and Ewell, supporting both domestic and commercial customers. We take the time to understand each customer’s requirements and recommend solutions that deliver reliable performance and long-term value.
All work is completed by qualified FGAS-certified engineers who have the necessary training and experience to work safely on refrigerant-based systems. This ensures every installation, service and repair is completed to the highest professional standards.
We offer free, no-obligation surveys across the KT17–KT19 areas. This allows us to assess your property, discuss your requirements and provide clear recommendations and pricing before any work begins.
We install and maintain systems from trusted manufacturers including Daikin, Mitsubishi Electric, LG and Samsung. This enables us to recommend the most suitable equipment based on your property’s needs rather than being restricted to a single brand.
From residential homes and apartments to offices, retail premises and larger commercial buildings, we have experience working across a wide variety of environments and applications.
Our team remains available long after
Preferred Cooling provides air conditioning and refrigeration services throughout Epsom and Ewell, supporting both domestic and commercial customers. We take the time to understand each customer’s requirements and recommend solutions that deliver reliable performance and long-term value.
All work is completed by qualified FGAS-certified engineers who have the necessary training and experience to work safely on refrigerant-based systems. This ensures every installation, service and repair is completed to the highest professional standards.
We offer free, no-obligation surveys across the KT17–KT19 areas. This allows us to assess your property, discuss your requirements and provide clear recommendations and pricing before any work begins.
We install and maintain systems from trusted manufacturers including Daikin, Mitsubishi Electric, LG and Samsung. This enables us to recommend the most suitable equipment based on your property’s needs rather than being restricted to a single brand.
From residential homes and apartments to offices, retail premises and larger commercial buildings, we have experience working across a wide variety of environments and applications.
Our team remains available long after installation has been completed, providing servicing, repairs and preventative maintenance to help keep systems operating efficiently year after year.
installation has been completed, providing servicing, repairs and preventative maintenance to help keep systems operating efficiently year after year.
Yes. We provide air conditioning installation, servicing, maintenance and repair services throughout Epsom, Ewell and the surrounding KT17, KT18 and KT19 postcodes. We work with homeowners, landlords and businesses across the area and can provide both domestic and commercial solutions.
Installation costs vary depending on the size of the property, the type of system being installed and the complexity of the project. Following a free survey, we provide a detailed quotation outlining the recommended system and all associated costs.
Most domestic wall-mounted split-system installations can be completed within a single day. Larger multi-room systems may require one to two days depending on the number of indoor units and the layout of the property. Commercial installations vary significantly based on the size and complexity of the project, but we always provide a clear programme of works and timescale before commencing the installation.
Most domestic installations fall within permitted development rights and do not require planning permission. However, certain properties such as listed buildings or those located within protected areas may require additional approvals. We can advise on this during the survey stage.
Yes. Modern air conditioning systems operate as heat pumps, providing efficient cooling in summer and heating during winter. This makes them a practical year-round climate control solution for both homes and businesses.
We recommend annual servicing for domestic systems and twice-yearly servicing for commercial systems that are used regularly. Routine maintenance helps improve efficiency, reduce running costs and extend the lifespan of the equipment.
Preferred Cooling is proud to provide air conditioning installation, servicing and refrigeration solutions throughout Epsom, Ewell and the surrounding KT17–KT19 areas. Whether you require a new system, ongoing maintenance or expert advice, our team is here to help.
Call 01293 220136 today to arrange your free survey and discuss your requirements with one of our air conditioning specialists.